TECHNICAL SUMMARY

·   Alcatel 1630 and 1631 Cisco, DSC/DEXCS, Juniper, Alcatel 1633, DWDM 40G, Flashwave 9500, Hatteras or Adtran, Titan 5500, Dacs Tellabs 6500, DDM 1000, DDM2000, Ciena CN 4200, Nortel OC192, Optera, Qtera, DMS Transport Node (NE’s), ATM, 5ESS, LAN, DS3 WAN CARD..

·   Fujitsu FLM Series, Intro to Cisco routers, DSL, VDSL, DHCP, VPNs: 60B, 60D, 80CM and 100D series), Sonicwall 
(TZ100, TZ 150, TZ180), Cisco Pix Firewalls 515E, Cisco VPN 3000, Samsung IBG 1000 T1, Huawei Router: AR2220, Huawei Switch: S5700, Adtran Routers: (912, 916, 924, 3133, 3430 series).

·   Proficient in Level 3 software applications: Remedy, CTS, Net Analyst, REACT, ONYX, Clarify, Circuit Vision, Net Cracker, Adtran total access, AMS, ANA(cisco), AXvission, Catenaview, Calix CMS, Lotus notes, Naviscore, Netcool, Netsmart 1500, Network Pilot, NMA, Panorama, PTS, React, Remedy OS3, TEMS/ELCOMS, Waveflow(ciena).

·   Diagnose and correct circuit issues working with LECS and IXCS, run, lace, connect and terminate coax, BNC, LCC and RJ45, RJ11, ST, FC, SC fiber optic connectors and cables.

·   Strong extensive knowledge of IP-based network protocol stack and Routing Protocols such has OSPF, EIGRP, RIPv1, RIPv2, and BGP.

·   Used Metasolv6 to troubleshoot ATM/FR and IP circuits and networks Cisco VOIP Phones: (7940G, 7975G, 7960 series), Cisco Telepresense: (MX200, MX300, X20, C40, C60, C90, MCU 4500 Bridge, MCU 5300 Bridge, Cisco Profile 55 series), Ethernet (Coaxial cables, twisted pair CAT5 cables, 10 BaseT/ 100 BaseT Networks.

·   Worked on Cisco and Juniper Routers Command Line, used Remedy Ticketing Application to create abnormal outage for incidence, Microsoft Excel and Tems IP management tool be it for Public and Private IP Allocations.

·   Strong knowledge of metro Ethernet, e-LAN, e-Tree, e-Line , Long back hauling Ethernet and career Ethernet over pack wireless, TDM over Ethernet such as Sonet, Bonded Copper, WDM fiber , HFC, Direct fiber, Carrier Ethernet over packet wireless and Carrier Ethernet and active line access.

·   Performed operations support systems(OSS) software, management and provisioning of VoIP (Voice over Internet Protocol), IPTV (IP Television), VPNs (Virtual Private Networks) and other voice and data Telecommunications services Using Cisco Works and Packet tracer, Metasolv M6, Granite.

·   Used TL1 commands to remotely communicate with equipment’s cards such as PGC, MM, RMM, PM1 PME, RPME, PDI, NC-A&B, TSI, DSI, PGC1D,CSM, ESM, LIM1D…OOS, IS, DGN, STBY as to avoid service outage on the transport network of New Hampshire and Maine.

Ericsson InternationalDallas, Texas.             March 2015 -

Network Technician III (project)

·   Responsible for the test and turn-up of channel banks, customer console equipment, OC3, 12, and 48 fiber MUX equipment.

·   Responsible for training new personnel on the 5ESS switch, data equipment, DACS, DSX1/DSX3 cross connect procedures, test equipment, and day to day central office operations. 

·   Maintained and provisioned transport facilities which consist of test and turn-up of STS1 to DS0 circuits.

·   Providing technical support to technicians in the field, resolving technical issues within AT&t.

·   Responsible for trouble shooting and resolving data base issues with equipment, and preparing detailed reports with findings and/or resolution.

·   Served as the back-up switch tech, responsible for day to day maintenance and operation of the 5ESS switch, power plant, a/c units, and all other building facilities.

·   Responsible for circuit provisioning and design layouts for local market.

Fairpoint Communications, NH  Oct 2014 – March 2015

Noc Analyst Transport III

Tested and monitored using NMA and Remedy for 5es Switches, DWDM and, DSL, TDM, WDM, CWDM, Sonet Rings –CISCO 15454, ATM, IPv4, ipV6, DACS, T1, T3, OC3, OC-12, OC-48 ---Telcordia (Lucent) Technologies

·   Switching/network technical support/engineering position on Lucent/Nortel/Alcatel/Ericsson switching/ Routing, DCS, and SONET equipment.

·   Troubleshoot AIS issues with communication service units/data service units, station packages, repeaters, multiplexer, NIU/CSU/DSU inverse-multiplexer and router to aid fault detection and isolation.

·   Performed test on DS1 using React using UTL QRY Commands for DS3 via React and able to ping Sonet routers networks, using Netsmart for graphical view as well for solutions during network outage.

·   Performed high level critical analysis and troubleshooting on alarms such has LOS, LOF ,SENA, SYNC, DATA LINK, ESL, CVP, SESP , UASP, SASP, AIS, PROTN, on DACS 5500 cards remote-

·   Used Metasolv-6.2 to pull up design and architecture on K32, Flm150- C-Card, DSX Panel, Relay Rack, Patch Panel, Sonet Ring and also check T1, T3 with support ing field on frame Relay, Patch Panels, D4 Bank, ATM, VT1, , OC3 -(STS1, STS3C) or OC 12, 5e Switches, DSL, SONET, Tellabs DACS’s 5500.

·   Testing DS1's and DS3's, cross connects in the DACS, assisting technicians in the field clear cell site and transport/T1 issues.

·   Among the team that’s is responsible for assigning, verifying, validating IP addresses, troubleshooting, and resolving complex problems to ensure no disruption of mission-critical applications.

·   Performed critical troubleshooting using Tems, Net smart, NMA, React, Netcool, Netcheck, Net-Analyzers.

·   Able to identify errors during Migration on design while looking into the Meta-solv6.2 and used TEMS to make corrective measure based on supervisor’s direction and observation.

AT&T Mobility, Atlanta, GA (verveba telecoms)

Network Support Specialist (SRG Contractor)-GA307V Feb 2014 – Oct 2014

·   Supported National Field Service – performed GSM Migration project Circuit Migration to Metro Ethernet to 10GigE, Pseudo wire service for 2G, 3G, LTE project- T1 to Ethernet, Tower Lights transitioning from AT&T replacement project in compliance to the government laws FAA and FCC based on Network Elements Acceptance (NEA).

·   Used CTS tool database to suppress equipment /Netcool for monitoring—OSS, NFSD ticketing system for network upgrades and roll back on WAN Technologies Frame Relay ISDN, ADSL, DSL, DDSL, Cable Modems and T1, Networking Hardware Cisco Routers: (800, 1800, 2500, 2600, 3600 series), Cisco Catalyst Switches: (2900, 3500, 6500 series),

·   Supported Field Engineer (field engineer) on troubleshooting the following areas: T1 networking and underlying protocols, network traces, Voicemail, General RF and Switch Operations issues, Call Routing, Voice Services and Features.

·   Performed remote network surveillance and technical support of AT&T’s Nokia, Siemens GSM, and Lucent UMTS – 3G and LTE – 4G Radio Access Network (RAN), EMS/OSS Mobility EMS/OSS Citrix Connection Center.

·   Provide remote troubleshooting of cell site related issues with emphasis on sector and cell sites OSS restoration (Ericsson, Alcatel-Lucent, Nokia, Siemens and Nortel RAN platforms).

·   Good understanding of CLI/ Winfiol using commands to check the accepted level of RSSI/ VSWR/ TX Power- required standard also Lock down antenna sectors for technician to call test or sweeps/pim.

·   Among team that is responsible for running 24hr bridge support chat to addressing all out of service sites to get restoration or if

NOTAM are already open.

·   Create, work, and route trouble tickets for network analysis and Telco transport issues utilizing AOTS -CTS (Remedy ticketing system) and manage bridges that may occur due to network or weather outages and special events.

·   Used the ATT- EMS-OSS Web Interface, Nakina, OSS locator site locator region to gain access to Nokia, Lucent, Nortel, and Ericsson, LMU-E911, Tellabs, etc.

AT&T Mobility, Atlanta, GA (Spectra Force)Nov 2013 – Feb 2014

Network Analyst

·   Maintain, support, and take necessary action on Lucent and Nortel DMS Switches to check/clear alarms which include Trunk, SPM, Dental, OM, Node, and high temp alarms utilizing ProComm plus Telnet.

·   Monitored and maintained voice and data services with fiber and frame relay networks testing.

·   Monitored Alarms on NodeB (3000 series) and RNC (3810 & 3820)

·   Performed test on Nortel CS2K, NGVN, Nortel Agilent call search engine, React Test engine, VOIP, international and domestic voice and data issues.

·   Performed remote operation and maintenance activities, tested and troubleshoot for Alarm Error Code, and handling of alarms for NodeB to ensure minimal unforeseen downtime.

·   Experience on DMS250/300 switching technologies, testing SS7 networks, Sonet, 3/1 and 1/0 DCCS, and also in testing digital and analog trunks, , IP routing protocols, ATM, frame relay and SS7 networks.

·   Provided support on SONET, CISCO routers, IP routing protocols, ATM, frame relay and SS7 networks

United Postal Services - Global Network Operations      G-NOC                                                  Sept 2012 – Sept 2013

Network Support /Services – Employee ID – VKROXTY Long-Island, NY 

·   Responsible for remote onsite support of UPS 900,000 Servers, Switch, Modems and Router over across the world such a (Cisco 2960, 1800, 3900 series routers across the world as to avoid service impact .

·   Among the team that requested for IP allocation request based on the SLA of IP related policies of Fairpoint for proper justification for the need of new IP.

·   Among the team, that administers assignment, allocation of IP and redistribution of IP address also responsible for Internet Protocol for IPv4, IPv6, TCP/IP addressing, and sub-netting.

·   Provided technical support for UPS worldwide and monitor day to day operations for  24x7x365 support of the service provider and enterprise data, voice, for UPS Global Infrastructure support by Telecom domestic- Sprint/AT&T/ Orange Business International- OBS.

·   This includes Router/distribution Switch/Modem/Server/ Cradle Point/ DIAD devices LTE 4G/ VOLTE and Wireless base stations access infrastructure and expertise in configuring and installing switches, routers and F5 load balancers and Systems integration expertise with TCP/IP skills in data networking and internetworking.

·   Supported monitoring and troubleshooting, testing and configuration skills of LAN/WAN network systems including switches, routers, RIP1&2, EIGRP,OSPF1&2, BGP, MPLS, Frames, Routing/ Switching, SIP, VLANs, Wireless, Firewalls, VPN concentrators, TCP/IP.

·   Followed the MOP of procedure to performed fail over between Mahwah Data Center and Windward while coordinating on the bridge with project manager and testers for network normalized result.

·   Responsible for the monitoring for day to day monitoring on web based applications Netcool, Netcheck, Net-Analyzers, Omnibus, Solar Wind Orion NPM 10.5, OPSview, Opsnet, Remedy, HDFS on Sprint-àOBS (Orange Business Services International) BGP/MPLS  topology.

·   Performed support on routers, switches, Juniper Net screen-OS, firewalls, VPN concentrators, F5 load balancers, Cisco Unified Wireless Network, Manage DNS Fail Over, DHCP services and SNMP and IP addressing and DMZ.

·   Used monitoring tools to check the utilization flowcharts of WAN such as Net-Analyzers, WAN Scrutinizer, and Solar Winds Orion software, in case of high utilization and exposed to dashboard monitoring.

·   Monitoring using Omnibus/ Netcool after troubleshooting circuits to Field Technical Support Group to upgrade/ troubleshoot circuits and quickly resolve circuit outages either non-impact or service impact.

·   Manage Orion Solar winds, including maps and documentation, network break/fix operations for Info Sys WAN/LAN/wireless network.

·   Performed monitoring and planning and network assessment change controls and SMA prior to new technology deployments and SLA of new monitoring tools via /Sprint systems, use of remedy and HDFS trouble ticketing system.

AT&T Telecoms Jan 2012 - Aug 2012

Network Service Support

·   Provided and updated knowledgeable information to field engineers through documentation and procedures; created scripts and test configuration scripts prior to implementation.

·   Completed over 100 cell site re-homes to move from one BSC to another including all E911, TDOA and BTS, BSC and MSC data translations

·   Provided Data Translations with the use of different types of equipments on 3G and 4G support wireless infrastructures

·   Responsible for variety of activities in specialized large-scale, related to the RNC, MSN, LCP, and MGW, NodeB.

·   Experienced using the ALU 9370 WIPs, WMS, WICL tools to support design and changes with node Bs, MSN, SIAD and node re-parenting

·   Executed advanced IuCS over IP conversion and Re-homing activities providing support on the core side, specifically on Alcatel/Client RNC, Nortel core or the new Ericsson Voice

·   Aiding mobility regions on RAN data translations, writing and script loading NodeB and RNC Integration

·   Among team that support special project deploying Service Based Handover (SBHO) combined AGPS implementation on Ericsson RNC and Nortel MSC for optimized delivery and processing of Emergency calls and accelerated delivery of Enhanced E911 features and functions to the Public Safety Answering Points (PSAPs)

·   Performed Node B Re-homing (re-parenting), RNC Re-homes, IuCS, IuPS, IuB, IuR creation and other projects related to the RAN translations

·   Strong understanding of organizational policy by using the (MOP) to carry out task.

T-Mobile – Long Island, NY

Network Analyst II                                                                                       Feb 2010 – Dec 2011

·   Provided proactive, reactive network surveillance, troubleshooting, coordination, and restoration of service affecting the network event provided technical assistance to field maintenance personnel -Cisco, ALU& Ericsson routers and switches.

·   Obtained knowledge of central office transport equipment, including test methods for testing DS1 and DS3.

·   Configure and maintain Ericsson and Nokia Node B sites 2G/3G.

·   Provisioned and troubleshot with Cisco, Alcatel, and Lucent Asynchronous Transfer mode switches, received, analyzed, monitored, resolved network switching and transmission system problems. 

·   Held responsibility for providing operational support for broadband customers via phone and trouble-ticketing systems, working closely with technicians and front-line technical service representatives.

·   Responsible for the deployment, maintenance of Tmobile switches and maintained the availability of networks by providing the highest level of service while minimizing maintenance costs. 

·   Test and turn-up of related work for IP based elements within Network Implementation, configuration, integrates and verifies different IP elements and solutions in new and live customer networks.

·   Maintain and install new service in the Media Gateway (Alcatel), troubleshoot RNC, RSP, and WBTS issues as they come T1 and T3 test and turn- up.

·   Amongst Long Island team to install new HSPA service and Install ATM and OC3 cards including BSC backups with proficient with Tellabs 5500, Heikimian, and ACTERNA test equipment.

·   Provisioned and troubleshot with Redback, Cisco, and Alcatel-Lucent Broadband remote access server tested and verified DRS record system functionality after code elevations.

·   Provided assistance to and interfaced with business customers with static IP addresses as well as field technicians.

Ericsson Atlanta, GA